Privacy Policy
This privacy policy applies to https://insightpestamerica.com/ and related Insight Pest Solutions America services.
Information We Collect
Contact and Service Requests
When you submit a contact form, request a quote, ask for service information, or communicate with us, we may collect your name, phone number, email address, ZIP Code, comments, page URL, IP address, browser information, and related submission metadata.
We use this information to respond to your request, route your inquiry, maintain consent records, troubleshoot website issues, and support business operations.
Service and Account Information
If you become a customer, we may process service address details, appointment information, service notes, billing status, and communication records through our shared backend and operating systems.
Cookies and Analytics
We may use cookies, pixels, and similar technologies to operate the site, measure performance, understand traffic sources, and support advertising or remarketing.
You can adjust browser settings to block or delete cookies, but some website features may not function as intended.
Analytics and advertising providers may process limited device, browser, and usage information according to their own policies.
We do not use cookies to collect sensitive payment information through this public website.
Third-Party Services
Our website may link to or embed content from third-party services such as maps, social media, analytics, advertising, and review platforms.
Those providers may collect information when you interact with their services. Their privacy practices are governed by their own policies.
How We Share Information
We do not sell your personal information. We may share information with service providers, business systems, communications vendors, payment or billing providers, legal and compliance advisors, and government or regulatory entities when required by law.
How Long We Keep Information
We keep contact, service, and consent records for as long as needed to respond to requests, provide services, satisfy legal obligations, resolve disputes, and maintain business records.
SMS consent records are retained as compliance records, including consent text, timestamp, source, page URL, region, and related submission metadata.
Your Choices and Rights
You may contact us at service@insightpestamerica.com to request access, correction, or deletion of personal information, subject to legal, contractual, operational, and recordkeeping limits.
Where Information Is Processed
Information may be processed in the United States and by service providers that support our shared backend, website hosting, communications, analytics, and business operations.
SMS Disclaimer
When you provide your phone number and select the SMS consent checkbox, you agree to receive recurring automated marketing and service-related text messages from Insight Pest Solutions America at the phone number provided, including quote follow-ups, appointment reminders, service notifications, and promotional offers. Consent is not a condition of purchase. Message frequency varies. Standard message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
SMS Privacy Policy
No mobile information, text messaging originator opt-in data, or SMS consent records will be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are used only to support Insight Pest Solutions America's own messaging program and compliance records.